Where can I find information on my benefits? You may reference the Summary of Benefits and Coverage (SBC) document contained in your member packet, access your benefits via the MESA portal or Leading Edge portal or contact a customer service representative via the number listed on the back of your ID card.
How can I access my claims? You may review claims via the MESA portal or Leading Edge portal.
How can I receive a copy of my Explanation of Benefits? To view the EOB, use the web link on the reverse side of the ID Card.
If a website is not listed use: https://portal.leadingedgeadmin.com/Account/Login
Once registered on the appropriate site, sign in, select the claims tab and view the EOB
How can I view my accumulators?
You may review accumulators via the MESA portal or contact a customer service representative via the number listed on the back of your ID card.
How can I request an ID card? You may call the customer service number listed on your Summary of Benefits and Coverage (SBC) document contained within your member packet. You may also request an ID card via the MESA portal via the Resources tab.
Where can I find a list of in network providers? If Cigna, you may access the information via the following link: https://hcpdirectory.cigna.com/web/public/consumer/directory/search
If Anthem, you may access the information via the following link: https://www.anthem.com/find-care/
If UHC, you may access the information via the following link: https://www.uhc.com/find-a-doctor
You also contact a customer service representative via the number listed on the back of your ID card.
Where can I acquire a PHI form? You may request a PHI form by calling the customer service number listed on the back of your ID card.
Where can I submit an appeal? You may submit an appeal to the address listed on your EOB:
Appeals Department
4631 Woodland Corporate Blvd, Ste 310.
Tampa, FL 33614-2441
Who can I speak with regarding eligibility? You may contact a customer service representative via the number listed on the back of your ID card.
Where can I submit information regarding my primary and secondary insurance? You may submit information regarding your primary and secondary insurance to the following coordination of benefit (COB) email address: cob@leadingedgeadmin.com .
Where can I find information on my benefits? You may reference the Summary of Benefits and Coverage (SBC) document contained in your member packet, access your benefits via the MESA portal or Leading Edge portal or contact a customer service representative via the number listed on the back of your ID card.
How can I access my claims? You may review claims via the MESA portal or Leading Edge portal.
How can I receive a copy of my Explanation of Benefits? To view the EOB, use the web link on the reverse side of the ID Card.
If a website is not listed use: https://portal.leadingedgeadmin.com/Account/Login
Once registered on the appropriate site, sign in, select the claims tab and view the EOB
How can I view my accumulators?
You may review accumulators via the MESA portal or contact a customer service representative via the number listed on the back of your ID card.
How can I request an ID card? You may call the customer service number listed on your Summary of Benefits and Coverage (SBC) document contained within your member packet. You may also request an ID card via the MESA portal via the Resources tab.
Where can I find a list of in network providers? If Cigna, you may access the information via the following link: https://hcpdirectory.cigna.com/web/public/consumer/directory/search
If Anthem, you may access the information via the following link: https://www.anthem.com/find-care/
If UHC, you may access the information via the following link: https://www.uhc.com/find-a-doctor
You also contact a customer service representative via the number listed on the back of your ID card.
Where can I acquire a PHI form? You may request a PHI form by calling the customer service number listed on the back of your ID card.
Where can I submit an appeal? You may submit an appeal to the address listed on your EOB:
Appeals Department
4631 Woodland Corporate Blvd, Ste 310.
Tampa, FL 33614-2441
Who can I speak with regarding eligibility? You may contact a customer service representative via the number listed on the back of your ID card.
Where can I submit information regarding my primary and secondary insurance? You may submit information regarding your primary and secondary insurance to the following coordination of benefit (COB) email address: cob@leadingedgeadmin.com .
Frequently asked questions from employers
Please check back to this page for FAQs most commonly asked by employers.
Frequently asked questions from partners
Please check back to this page for FAQs most commonly asked by partners.
ACA compliance is complicated. Its ever-changing regulations are fraught with difficult-to-understand and vague stipulations.
To ensure that the series of filing forms and proof of coverage is properly offered, and that all documents of proof are properly filed, Leading Edge Administrators' Compliance Adherence program is divided into three categories:
1. Plans (MEC, MV, and silver to platinum plans)
2. IRS Filings
3. Employee tracking
ACA Compliance is offered as a service in our Health Benefits Administration package, as well as a stand-alone service.
Learn more about our ACA compliance program.
Leading Edge Administrators is an independent Third Party Administrator partnering with government contract work service providers to enable them to offer a full range of health, dental and other employee benefits while fully complying with all federal, state and local legal requirements. We make the complicated simple.
For more than a decade our clients have relied on our expertise and experience to give them a distinct edge in the marketplace, assisting them with benefits administration, recruitment and retention and, more recently, increasingly complicated legal and reporting compliance. Our proprietary Prevailing Wage Program is highly popular with employers and employees alike. In addition, our commitment to personalized customer service sets us apart from other TPAs in the market.
Easy Access Benefit Solutions
Dedicated Customer Service Team - Providing assistance in utilizing benefits and filing claims.
IVR Technology - Enabling employees to quickly and easily access information in one call.
Multi-Lingual - All services, materials and resources are available in English, Spanish, Russian, French Creole, Mandarin, Cantonese and other languages.
